holiday lights

NON-PEAK HOURS:

General Admission: $29

Child (aged 4-12): $22

VIP Admission: $56

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*Ticket prices listed do not include applicable taxes and fees.

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PEAK HOURS:

General Admission: $33

Child (aged 4-12): $26

VIP Admission: $58

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Scheduled session entry times are as follows: 

4:30 - 5:15 PM

5:15 - 6:00 PM 

6:00 - 6:45 PM 

6:45 - 7:30 PM 

7:30 - 8:15 PM 

8:15 - 9:00 PM

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*Ticket prices listed do not include applicable taxes and fees.

*Peak and non-peak hours vary by date, availability, and seasonality. Please refer to the ticket booking calendar for the most up-to-date pricing information.

Once you enter, you are welcome to stay as long as you wish; however, re-entry is not permitted.

We do not sell physical tickets at the door. If you arrive without a ticket, you will need to purchase it online on your phone before entering (subject to availability). We strongly recommend buying in advance to secure your spot and avoid delays at the entrance.

Tickets are available online. Even if you are already onsite, you will need to purchase your ticket online before entering. To guarantee entry and the best price, please buy your tickets in advance.

• Admission: Children three and under do not require admission tickets. However, they must be accompanied by a paying adult.
• Lumi Express: Children three and under ride free, but must be accompanied by a paying adult. Limited spots are available each day. Online RSVP details coming soon.

If you’re unable to locate your confirmation email, please first check your inbox, spam and junk folder and look for an email from assistance@peek.com.

Still no luck? Here's what to do next:

• Online: You can contact our customer service team and provide the name, phone number, and email used at checkout. We’ll be happy to resend your confirmation.
• Onsite: If you're attending the event and still haven’t received your confirmation, our admission staff can assist by looking up your booking using your name, phone number, or email. Simply speak with an admission staff member upon arrival.

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Yes, you can! We recommend purchasing add-ons online in advance since on-site availability is limited and may involve wait times.

Here’s how to add them after your ticket purchase:

1. Open your booking confirmation email
2. Tap “My Customer Portal” button
3. Scroll down to view available add-on options
4. Choose your add-ons, and click “Buy Now” to complete the order. A confirmation receipt will land in your inbox.
5. Refresh the Customer Portal to view updated add-ons below or beside your QR code—automatically linked to your booking.

Please present your booking QR code to the Admission Staff at check-in. They will be able to access your booking details, and all purchased add-ons.

Yes, tickets can often be transferred to another person. Please ensure that you send all booking confirmation emails to the individual/group to whom you’d like to transfer the tickets.

Our official website and authorized ticketing partners are the recommended sources for purchasing tickets to the LuminoCity Dino Safari Festivals and LuminoCity Holiday Lights Festivals.

Only registered service animals serving those with disabilities in accordance with ADA requirements are allowed to enter the event. Emotional support animals will not be allowed entry. Most states have laws specifically banning the fraudulent misrepresentation of pets as service animals.

For the safety and enjoyment of all attendees, drone flying is strictly prohibited at our event. This includes all types of drones and unmanned aerial vehicles (UAVs), regardless of size or purpose. Please note that any violation of this policy will result in removal from the event and/or further action as deemed necessary by event security.

Yes, photography and recording for personal use are generally permitted. However, please respect any posted signage or guidelines regarding photography.

Outside food and/or beverages are allowed on the onsite. However, food and/or beverages are not allowed to be brought into the amusement activities.

Alcohol is prohibited onsite.

• Smoking and alcoholic beverages of any kind.
• Firearms, ammunition, knives, and weapons of any kind.
• Marijuana (including marijuana-enriched products) or any illegal substance.
• Intrusive equipment such as camera setups, tripods, audio gear, selfie sticks, drones, etc.
• Large bags/backpacks, sports equipment (bats, balls, etc.), and glass containers.
• Hoverboards, bikes, and scooters (other than scooters used as a mobility scooter under the ADA) are prohibited.
• Using benches and other LuminoCity properties as storage.
• Illegal vending or unauthorized/unlicensed vendors

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Please refer to our website or signage at the venue for a comprehensive list of prohibited items.

• Enter your discount or promo code in the field located above the payment options on the Checkout page before completing your purchase.
  
• After entering the code, click “Apply” and your order total will update automatically.
  
• Promo codes are case-sensitive. For example, if your code is “DISCOUNT,” typing “discount” will not work.
  
• Make sure there are no spaces before or after the code, as this may prevent it from applying correctly.
  
• If a code is expired or invalid, the system will display an error message indicating that the code cannot be applied.
  
• To remove a code, simply click the “X” icon next to the applied code.

We run different promotions before and during the festival period. Each promo code is valid only under the terms provided at the time it is offered. Promo codes are valid only for online purchases made through checkout on our official website. Please note:

• Promo codes must be redeemed within the validity period announced on our website, social media, email newsletters, or partners’ channels.
  
• Promo codes cannot be applied if they are expired, not yet active, or otherwise invalid.
  
• Promo codes do not apply to add-on activities, Group Bundle, Group of 3 tickets, and Gift Card purchases.
• Only one promo code can be applied per order. Promo codes cannot be combined, have no cash value, are non-transferable, and cannot be used with other promotions unless explicitly stated or advertised.
• Promo codes are subject to change or cancellation at any time without notice. LuminoCity reserves the exclusive right of final interpretation for all promotional offers and promo-code usage.
• Group Bundle Sale Terms&Conditions (applied if Group Bundle tickets are on-sale)
  
  • ‍Group Bundle tickets must be used together in a single visit and cannot be split across multiple dates or time slots.
  • Group Bundle tickets are non-refundable once used, whether partially or in full (for example, if one member of your party cannot attend, we are unable to refund any portion of the ticket).
  • Group Bundle tickets can only be rescheduled as a whole to the same date and time slot; they cannot be split and moved to multiple different dates or time slots.
  • Group Bundle tickets are not eligible for partial refund.

If you have questions about a promo code or your order, please contact our customer service team at info@luminocityus.com

Yes, we offer group discounts for parties with a minimum of 25 guests. Please note that group tickets are non-refundable once the booking is confirmed and the invoice has been paid. Please contact our customer service team at info@luminocityus.com

Discount codes are only valid for online pre-purchases.

We don’t currently offer a dedicated discount for military, veterans, first responders, or law enforcement. However, you’re welcome to use any active promo codes or promotions available during your purchase window for the best available price. We truly appreciate your service and support.

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We also recommend following us on social media and subscribing to our newsletter to stay updated on the latest promotional offers.