North Carolina

LuminoCity Dino Safari is a family-friendly, immersive walk-through experience that brings prehistoric adventure to life! 

Guests can explore larger-than-life dinosaur animatronics, innovative light sculptures, and interactive dino-themed attractions that both entertain and educate.

During the day, enjoy engaging educational displays, and at night, experience a magical spectacle of light and artistry — fun for all ages!

📍Concord Mills Mall

8111 Concord Mills Boulevard, Concord, NC 28027

Located outdoors by AMC Theaters. Parking is free for all guests.

📅 Event Dates:

May 6 – June 14, 2026

⏰ Operating Hours:

5:00 PM - 9:30 PM (Mon, Wed, Thu, Sun) Last Entry: 9:00 PM

5:00 PM - 10:00 PM (Fri, Sat) Last Entry: 9:30 PM

* We are closed on Tuesdays.

All visitors are required to review and agree to our Ticket Terms and Conditions and Liability Waiver prior to entry. These documents are available on our website. By entering, you acknowledge and accept these terms, which serve as effective notice.

Please note that the terms are also included or linked in your ticket or in the purchase confirmation from third-party platforms, and form a condition of admission. To ensure a smooth entry, please read and understand them in advance.

Thank you for your cooperation and enjoy your visit!

Step into a mesmerizing prehistoric world illuminated by thousands of sparkling lights. Experience the magic as over 70 life-like dinosaurs come to life, moving, roaring, and towering up to 46 feet tall! It's a dino adventure you won't forget!

Our dino-themed amusement park is fun for all ages! Enjoy the Dino Speedway, Bounce Houses, Train Rides, Caveman Axe Throw, Safari Dig, Fossils Hunt, and more. Adventure awaits at every turn!

Dress up as your favorite raptor and join our immersive dinosaur experience! Don’t miss theme nights – the perfect chance to cosplay and create unforgettable memories!

Satisfy your cravings with gourmet food from our on-site vendors, offering everything from savory street food to mouthwatering sweet treats. Enjoy delicious eats and make your festival experience truly special!

The duration of the experience varies depending on your pace of exploration; however, most visitors spend approximately 1 to 2 hours enjoying the exhibits and activities.

We have a food/beverage vendor onsite and allow guests to bring snacks and beverages; however, food and drinks are not allowed to be brought into the amusement activities.

Yes, there will be merchandise available for purchase, including souvenirs, themed items.

Yes, porta-potties are available on-site.

Yes, our festival is ADA-compliant, stroller-friendly, and kid wagon-friendly; however, we do not offer check-in services or wheelchair, stroller, and kid wagon rentals.

OPEN DATE TICKET

$20.99/person

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* Ticket prices listed do not include applicable taxes and fees.

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This ticket type is a key perk of our advance sales period (Super Early Bird and Early Bird), with limited inventory varying by location. It offers flexible, one-time entry on any event day during operating hours, with no need to select a date or session in advance. Quantities are limited and available exclusively on our website during the advance sales period, while supplies last. Offer details may change based on availability.

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To ensure a full and enjoyable experience, please see operating hours below:

• Mondays, Wednesdays, Thursdays, and Sundays: 5:00 PM – 9:30 PM (Last entry at 9:00 PM)
• Fridays and Saturdays: 5:00 PM – 10:00 PM (Last entry at 9:30 PM)

Once you enter, you are welcome to stay as long as you wish; however, re-entry is not permitted.

We do not sell physical tickets at the door. If you arrive without a ticket, you will need to purchase it online on your phone before entering (subject to availability). We strongly recommend buying in advance to secure your spot and avoid delays at the entrance.

Tickets are available online. Even if you are already onsite, you will need to purchase your ticket online before entering. To guarantee entry and the best price, please buy your tickets in advance.

• Admission: Children aged 3 and under are admitted free but must be accompanied by a ticket-holding adult.
• Dino Speedway: Children aged 3 and under ride free but must be accompanied by a paying adult with a valid Dino Speedway ticket.
• Bounce Zone: All children require a ticket to enter the Bounce Zone and must be accompanied by an adult (adults enter free). Children aged 3 and under must be accompanied by an adult inside the inflatables.
• Train: Children aged 3 and under ride free and must be accompanied by a paying adult. (This add-on activity is only operating in select locations)

If you’re unable to locate your confirmation email, please first check your inbox, spam and junk folder and look for an email from assistance@peek.com.

Still no luck? Here's what to do next:

• Online: You can contact our customer service team and provide the name, phone number, and email used at checkout. We’ll be happy to resend your confirmation.
• Onsite: If you're attending the event and still haven’t received your confirmation, our admission staff can assist by looking up your booking using your name, phone number, or email. Simply speak with an admission staff member upon arrival.

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Yes, you can! We recommend purchasing add-ons online in advance since on-site availability is limited and may involve wait times.

Here’s how to add them after your ticket purchase:

1. Open your booking confirmation email
2. Tap “My Customer Portal” button
3. Scroll down to view available add-on options
4. Choose your add-ons, and click “Buy Now” to complete the order. A confirmation receipt will land in your inbox.
5. Refresh the Customer Portal to view updated add-ons below or beside your QR code—automatically linked to your booking.

Please present your booking QR code to the Admission Staff at check-in. They will be able to access your booking details, and all purchased add-ons.

Yes, tickets can often be transferred to another person. Please ensure that you send all booking confirmation emails to the individual/group to whom you’d like to transfer the tickets.

Our official website and authorized ticketing partners are the recommended sources for purchasing tickets to the LuminoCity Dino Safari Festivals and LuminoCity Holiday Lights Festivals.

Only registered service animals serving those with disabilities in accordance with ADA requirements are allowed to enter the event. Emotional support animals will not be allowed entry. Most states have laws specifically banning the fraudulent misrepresentation of pets as service animals.

For the safety and enjoyment of all attendees, drone flying is strictly prohibited at our event. This includes all types of drones and unmanned aerial vehicles (UAVs), regardless of size or purpose. Please note that any violation of this policy will result in removal from the event and/or further action as deemed necessary by event security.

Yes, photography and recording for personal use are generally permitted. However, please respect any posted signage or guidelines regarding photography.

Outside food and/or beverages are allowed on the onsite. However, food and/or beverages are not allowed to be brought into the amusement activities.

Alcohol is prohibited onsite.

• Smoking and alcoholic beverages of any kind.
• Firearms, ammunition, knives, and weapons of any kind.
• Marijuana (including marijuana-enriched products) or any illegal substance.
• Intrusive equipment such as camera setups, tripods, audio gear, selfie sticks, drones, etc.
• Large bags/backpacks, sports equipment (bats, balls, etc.), and glass containers.
• Hoverboards, bikes, and scooters (other than scooters used as a mobility scooter under the ADA) are prohibited.
• Using benches and other LuminoCity properties as storage.
• Illegal vending or unauthorized/unlicensed vendors

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Please refer to our website or signage at the venue for a comprehensive list of prohibited items.

✨ Self-Service Rescheduling: Gain control over your visit with the convenient Peek system, accessible through the customer portal. This feature enables you to effortlessly choose a new date and time that aligns better with your schedule.

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Tickets can be rescheduled via the self-rescheduling portal. Kindly be advised that admission ticket prices vary based on the selected day and time slot. If you choose to reschedule your tickets to a higher-priced time slot or day, you'll need to cover the price difference.

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Kindly refer to your Booking Confirmation Email to reschedule, follow the prompts during the rescheduling process, and complete the payment at the checkout page. If payment is not finalized at checkout, our team will automatically charge the outstanding price difference to the credit/debit card on file.

✨ Email Rescheduling: Simply send an email to info@luminocityus.com with your request, and our dedicated team will assist you promptly. Please allow our customer service team 3-5 business days to respond to your inquiries. Your satisfaction is our priority, and we strive to ensure your LuminoCity experience exceeds expectations.

Any unused tickets are eligible for a refund before the Dino Safari Festival ends. Refund requests must be submitted at least 24 hours before the event's final day.

Refunds for canceled event tickets are only granted under special circumstances. However, please note that once a ticket has been redeemed for admission, it is considered utilized and is non-refundable. We apologize for any inconvenience this may cause.

Checked-in bookings are non-refundable.

A Force Majeure event refers to unforeseeable circumstances beyond our control, such as weather or natural disasters, which prevent the festival from taking place as scheduled. In such cases, tickets for the affected day/time slot(s) will be honored for admission on any operational day without the need for rescheduling.

Due to the high volume of inquiries, we kindly ask for your understanding as we work diligently to respond to your questions or requests within 3-5 business days. We appreciate your patience.

• Enter your discount or promo code in the field located above the payment options on the Checkout page before completing your purchase.
  
• After entering the code, click “Apply” and your order total will update automatically.
  
• Promo codes are case-sensitive. For example, if your code is “DISCOUNT,” typing “discount” will not work.
  
• Make sure there are no spaces before or after the code, as this may prevent it from applying correctly.
  
• If a code is expired or invalid, the system will display an error message indicating that the code cannot be applied.
  
• To remove a code, simply click the “X” icon next to the applied code.

We run different promotions before and during the festival period. Each promo code is valid only under the terms provided at the time it is offered. Promo codes are valid only for online purchases made through checkout on our official website. Please note:

• Promo codes must be redeemed within the validity period announced on our website, social media, email newsletters, or partners’ channels.
  
• Promo codes cannot be applied if they are expired, not yet active, or otherwise invalid.
  
• Promo codes do not apply to add-on activities, Group Bundle, Group of 3 tickets, and Gift Card purchases.
• Only one promo code can be applied per order. Promo codes cannot be combined, have no cash value, are non-transferable, and cannot be used with other promotions unless explicitly stated or advertised.
• Promo codes are subject to change or cancellation at any time without notice. LuminoCity reserves the exclusive right of final interpretation for all promotional offers and promo-code usage.
• Group Bundle Sale Terms&Conditions:
  
  • ‍Group Bundle tickets must be used together in a single visit and cannot be split across multiple dates or time slots.
  • Group Bundle tickets are non-refundable once used, whether partially or in full (for example, if one member of your party cannot attend, we are unable to refund any portion of the ticket).
  • Group Bundle tickets can only be rescheduled as a whole to the same date and time slot; they cannot be split and moved to multiple different dates or time slots.
  • Group Bundle tickets are not eligible for partial refund.

If you have questions about a promo code or your order, please contact our customer service team at info@luminocityus.com

Yes, we offer group discounts for parties with a minimum of 25 guests. Please note that group tickets are non-refundable once the booking is confirmed and the invoice has been paid. Please contact our customer service team at info@luminocityus.com

Discount codes are only valid for online pre-purchases.

We don’t currently offer a dedicated discount for military, veterans, first responders, or law enforcement. However, you’re welcome to use any active promo codes or promotions available during your purchase window for the best available price. We truly appreciate your service and support.

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We also recommend following us on social media and subscribing to our newsletter to stay updated on the latest promotional offers.

Press passes are available for qualified media outlets. For inquiries, please contact our press office at press@luminocityus.com.

Sponsorship opportunities are available. For more information, please contact our sponsorship team at info@luminocityus.com.

We appreciate your interest! Please contact our marketing department for any influencer collaboration inquiries at press@luminocityus.com.