Do I have to go on my selected date/time slot? Can I change the time or date of my tickets?
Each ticket is given a unique QR code that will only grant access on the selected day and time slot. You CANNOT enter during another time slot. Unused tickets CAN be changed to different days/times if capacity allows. For step by step help with exchanging your ticket, please visit the ShowClix support page. Only tickets that have not been used can be changed. Self-Service ticket exchanges can be made to the dates and time slots given capacity, your name, email address, and phone number. Please adjust shuttle tickets with respect to admissions tickets. For our exchange policy please see here.